For ages 21 and above

Gaming safely with responsibility —
366ace's commitment

366ace believes that gaming should be an enjoyable experience. Our responsible gaming guidelines will help you enjoy it safely and in good health.

Why responsible gaming matters

Online gaming and betting is a form of entertainment, but when it becomes a habit and starts to have a negative effect, it is important to take notice. 366ace always puts the physical, mental, and financial wellbeing of its players first.

Responsible gaming means knowing your limits, staying within your budget, and viewing gaming as a source of entertainment rather than a source of income. We provide you with all the tools and information you need so that you can always stay in control.

Only persons aged 21 or above may open an account and play on our platform. Age verification is an essential part of our registration process.

For ages 21 and above only

⚠️ Warning: If you feel that gaming is having a negative impact on your life, contact our 24/7 live chat support immediately or use the self-exclusion tool.

Email: [email protected]

Our protection tools

At 366ace we provide several effective tools to keep your gaming experience safe.

Deposit Limit

Setting a deposit limit

You can set a daily, weekly, or monthly deposit limit. Once a limit is set, it will not be possible to exceed it. Reducing the limit takes effect immediately, but increasing it is subject to a specific waiting period.

Time Limit

Session time limit

Use a session time limit to control how long you play in one sitting. You can decide the maximum duration of each gaming session. Once the set time is up, you will be logged out automatically.

Self-Exclusion

Self-Exclusion

If you feel you need a break from gaming, use the self-exclusion option. You can keep your account closed for as little as 7 days or on a permanent basis. No login will be possible during that period.

Betting History

Reviewing your betting history

You can view your complete gaming history, a breakdown of wins and losses, and your total spending at any time. Staying aware of your own playing patterns is the first step toward responsible gaming.

Support

24/7 Bengali support

Our Bengali-speaking support team is always ready to help with any issue or concern. Get instant assistance through live chat. Our team will help you take whatever steps you need.

Age Verification

Age verification

Age verification is mandatory when registering at 366ace. Only persons aged 21 or above may use our platform. Keeping minors away from gaming is our responsibility.

Signs of problematic gaming

If you notice the following signs in yourself, it is time to be careful. Stay aware of these things as part of responsible gaming:

Chasing lost money

Trying to win back money by placing larger bets after a loss is a major sign of problematic gaming.

Spending beyond your budget

Spending money set aside for everyday essential expenses on gaming is very dangerous.

Hiding from family and friends

Keeping your gaming activity secret from family or friends indicates growing stress.

Restlessness when unable to play

Feeling mentally restless or irritable when you cannot play may be a sign of addiction.

How to self-exclude

Activate self-exclusion on your account in just a few steps and take a healthy break:

1

Log in to your account

Log in to your personal account at 366ace and go to Profile Settings.

2

Open the Responsible Gaming section

Find the "Responsible Gaming" option in Settings.

3

Choose your self-exclusion period

Choose the period that suits you from 7 days, 1 month, 6 months, or permanent exclusion.

4

Confirm

Once you confirm the request, self-exclusion will take effect immediately. Contact live chat for assistance.

366ace's commitment to responsible gaming

As a safe and reliable platform, 366ace cares deeply about the wellbeing of every player. We believe responsible gaming is not just our policy — it is part of our core values.

Every gaming session is kept transparent through SSL encryption and fair play assurance.

Strict age verification is maintained to prevent minors from gaining access.

Players' gaming behaviour is monitored to identify unusual patterns.

Players are proactively contacted and supported whenever needed.

24/7 support in Bengali ensures players receive instant help with any concern.

The self-exclusion process is simple and quick so that players can take a break at any time.

Gaming should always remain an enjoyable form of entertainment — never a cause of financial hardship. We want to remind you that:

Remember:

✔ Gaming is for entertainment only — it is not a source of income.

✔ Only bet money that you can afford to lose.

✔ Never borrow money to gamble.

✔ Set a specific time and budget and stick to it.

✔ Give priority to spending time with family and other forms of entertainment.

Deposit limits and budget management

Financial control is one of the most important elements of responsible gaming. 366ace gives you full control over your own gaming budget. Our minimum deposit is just ৳100, ensuring you can start with a small amount.

Build a healthy gaming budget. Allocate a small portion of your monthly income for entertainment and play within that limit. Never go beyond your budget chasing lost money. Before each gaming session, remind yourself — this is entertainment, not an investment.

Check your weekly spending summary on our platform to understand your spending patterns. If you feel your spending is increasing, reduce your deposit limit right away or contact the support team.

Make fast and secure transactions through bKash, Nagad, and Rocket. Our minimum withdrawal amount is ৳500 and the withdrawal process is generally completed within 5-30 minutes.

Quick Info

Minimum deposit: ৳100
Minimum withdrawal: ৳500
Withdrawal time: 5-30 minutes
Support: 24/7 Live Chat

Questions and answers about responsible gaming

Log in to your account and go to Profile Settings. There you will find the option to set a deposit limit under the "Responsible Gaming" section. You can set a daily, weekly, or monthly limit. If you need assistance, please contact our live chat support.

For a fixed-period self-exclusion (such as 7 days or 1 month), you can reactivate your account once the period ends. However, for a permanent self-exclusion, you will need to contact our support team and follow a specific process to reactivate.

No. Only persons aged 21 or above may open an account and play at 366ace. Age verification is a mandatory part of our registration process.

If you feel that gaming is having a negative impact on your daily life, contact our 24/7 live chat support first. Our team will help you set up self-exclusion or deposit limits. You should also speak about the matter with a family member or someone you trust.

Contact our support team directly with your concern. We can assist with placing the necessary restrictions on the relevant person's account. Speak directly with the family member involved and, if needed, arrange professional counselling.

Once a session time limit is set, your gaming session will end automatically when that time has passed. Decide before a session starts how long you want to play at most. This is effective in preventing the habit of playing continuously for long periods.

Enjoy responsibly

Enjoy cricket betting, slots, and live casino at 366ace while following responsible gaming guidelines. Visit our FAQ for more information or contact support directly.