366ace Privacy Policy

366ace ("we", "us", or "platform") operates a safe and reliable online gaming service for players in Bangladesh. This privacy policy explains what information we collect and how we manage it when you use our website (https://366ace.lat), open an account, or contact us in any way.

By registering on our platform or using our services, you are considered to have accepted all the terms of this privacy policy. This policy should be read together with our Terms and Conditions. If you do not agree with any part of this policy, please refrain from using our services.

This privacy policy applies to all registered and unregistered users aged 21 and above. 366ace reserves the right to update this policy at any time. We will notify you by email if there are significant changes.

366ace uses your collected information only for lawful and specific purposes. We never use your information for irrelevant or unauthorised activities.

• Account registration and management — creating and maintaining secure accounts in line with your privacy policy.
• Payment processing — safely completing deposit and withdrawal transactions via bKash, Nagad, and Rocket.
• Age and identity verification — conducting necessary checks to prevent anyone under 21 from accessing the platform.
• Customer support — providing fast and effective resolution of your issues via live chat and email.
• Fraud prevention — detecting suspicious activity to keep your account and funds safe.
• Platform improvement — analysing user experience to continuously improve the quality of our services.
• Legal compliance — retaining necessary information to comply with applicable laws and regulations.
• Responsible gaming — monitoring play patterns and providing support when needed.

The 366ace website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us remember your preferences and session information.

366ace never sells or rents your personal information. However, in certain circumstances we may share information with trusted third parties:

366ace follows the highest industry-standard security measures to protect your information. Our platform uses SSL encryption technology, which keeps every transaction and data transmission completely secure.

• SSL/TLS Encryption — all communication between your browser and our servers is encrypted.
• Password Hashing — your password is never stored directly; it is stored as a one-way cryptographic hash.
• Secure Servers — our data centres are monitored 24 hours a day and regular security tests are conducted.
• Two-Factor Verification — if suspicious activity is detected, an additional verification step is triggered automatically.
• Staff Access Controls — only authorised staff may access user information on a need-to-know basis.
• Regular Audits — our security measures are regularly reviewed by external experts.

However, no transmission of information over the internet is completely risk-free. We take maximum precautions, but we cannot guarantee absolute security. Keep your password confidential and be careful when accessing your account from unfamiliar networks.

366ace retains your information only for as long as necessary. While your account is active, we retain all information needed to provide our services.

366ace believes that users have the right to control their own information. Under this privacy policy, you have the following rights:

• Right to access information — you can find out at any time what information we have stored about you.
• Right to rectification — if any of your information is incorrect or incomplete, you can request a correction.
• Right to erasure — where there is no legal obligation to retain it, you can request that your information be deleted.
• Right to object to processing — you can object to your information being used for specific purposes.
• Data portability — you can request your information in a commonly readable format.
• Withdrawal of consent — where information is processed on the basis of consent, you can withdraw that consent at any time.

To exercise these rights, contact us via live chat or send an email to [email protected]. We will respond to your request as soon as possible.

366ace strictly prohibits anyone under the age of 21 from using the platform. We do not knowingly collect or process the personal information of any minor.

We verify age at the time of registration. If we find that a minor has registered, that account will be closed immediately and the associated information will be deleted. If you know that a minor is using our platform, please notify us immediately.

366ace reserves the right to amend or update this privacy policy at any time. This policy may change in response to changes in applicable law, technological developments, or business changes.

For significant changes, we will notify registered users in advance by email. For minor changes, we will update the "Last Updated" date at the top of this page. Continued use of our services will be considered your agreement to the revised policy. We therefore recommend that you visit this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our team is available 24/7 to assist you.